Everything you need for your home, in one place.
Your building has a manager who knows it, and a team behind them. This is the place to pay, request a repair or find what you need for your apartment, whenever it suits you.
How a repair request works
From the moment you let us know to the moment the work is finished, you can see where things stand.
Let us know
Sign in to the resident portal and submit a request, with photos if you can. If something is urgent, please also call your building’s own emergency line.
We assign it
Your request goes to the right person on our team, or to a contractor we know and trust.
Choose a time
Pick a visit window that suits you, and receive updates as the work moves along.
Finished and closed
Once the work is complete, we close the request, and you are welcome to tell us how it went.
For condo owners and shareholders
Moving in or out of a condo or co-op? Use the move-in and move-out forms and send your mover's COI at least 72 hours ahead.
Common questions
Can't find what you need? Email info@block.nyc or call (718) 255-9090, Monday to Friday, 9 AM to 5 PM.
How do I set up autopay?
Register on the resident portal (easiest on a computer), add a bank account or card, and turn on recurring payments.
How do I give notice that I'm moving out?
Send written notice to our office by certified mail, as your lease describes. We can't accept move-out notices by phone or email.
What do my movers need?
A certificate of insurance naming your building, sent to our office before your move. We are happy to share the exact wording your movers will need.
How do I renew my lease?
Your property manager will be in touch before your lease ends with renewal terms and next steps. Questions are always welcome at info@block.nyc.
Do I need renters insurance?
Your lease will say whether a policy is required. If you have questions about coverage, our office is glad to help.
Find your building
Some buildings have their own page with rules, amenity booking and move scheduling.