Privacy Policy

Effective Date: November 3, 2025

Last Updated: November 3, 2025

1. Introduction

Block Management, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.block.nyc or use our services.

2. Information We Collect

Personal Information We Collect Directly:

• Contact information (name, email address, phone number, mailing address)

• Property information (property address, unit number, lease details)

• Financial information (rent payments, banking information for ACH transfers)

• Identification information (driver's license, Social Security number for tenant screening)

• Emergency contact information

• Maintenance request details and communications

• Employment and income verification documents

Information Collected Automatically:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent on our website

• Cookies and similar tracking technologies

• Log files and usage data

Information from Third Parties:

• Credit reports and background checks from consumer reporting agencies

• Employment and income verification from employers or financial institutions

• References from previous landlords

• Public records related to property ownership

3. How We Use Your Information

We use your personal information to:

• Provide property management services

• Process rental applications and tenant screening

• Collect rent and manage financial transactions

• Coordinate maintenance and repairs

• Communicate about property-related matters

• Comply with legal obligations and regulatory requirements

• Improve our website and services

• Send marketing communications (with your consent)

4. Legal Basis for Processing (Where Applicable)

We process your personal information based on:

• Contract performance: To fulfill our property management agreements

• Legal compliance: To meet housing laws, tax obligations, and regulatory requirements

• Legitimate interests: To operate our business and improve our services

• Consent: For marketing communications and non-essential cookies

5. Information Sharing and Disclosure

We may share your information with:

• Property owners and investors we represent

• Service providers (maintenance contractors, legal counsel, accounting firms)

• Financial institutions for rent collection and payments

• Consumer reporting agencies for tenant screening

• Government agencies as required by law

• Emergency responders when necessary for safety

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest

• Access controls and authentication procedures

• Regular security assessments and updates

• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship

• Comply with legal obligations (typically 7 years for financial records)

• Resolve disputes and enforce agreements

Tenant screening information is retained in accordance with Fair Credit Reporting Act requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information (subject to legal retention requirements)

• Restrict or object to processing

• Data portability

• Withdraw consent for marketing communications

To exercise these rights, contact us at: privacy@block.nyc

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and login information

• Analyze website traffic and usage patterns

• Provide personalized content and advertisements

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of the sale of personal information

• Right to non-discrimination for exercising privacy rights

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us:

Block Management, Inc.23-25 31st Street Suite 600

Astoria, NY 11105

Email: privacy@block.nyc

Phone: (718) 204-7324